Employee Retention 101 – How To Keep Your Gym Trainers Happy
You may be a great trainer but are you a great manager? Running your own business requires you to manage all aspects, one of which—and perhaps the most important—are your employees.
Having a team of trainers who are happy to work for you result in better performance of your gym, a bigger clientele and more profit. Employees are undeniably the backbone of any business, therefore it is integral for your businesses success to retain top trainers and keep their morale up.
We’ve compiled some tips to help you manage your trainers effectively and keep your employee turnover rate low.
Incentivize
Develop a reward program that motivates employees to perform their best every day. Rewarding a trainer with the highest number of sign ups and best feedback is the great way to boost productivity and make sure your trainers realizes that their work is appreciated.
Foster a Connected Workforce
If your trainers feel disconnected with the managers or co-workers, it is bound to make them feel lonely and isolated. Invest in your trainers by organizing trips with co-workers, offering them opportunities for expanding their skills through courses, and connecting with them through casual meetings.
Work-Life Balance
Trainers who feel overworked will eventually become less productive over time. Every employee works best when their job is manageable with their personal life.
If they don’t get time to indulge in hobbies or socialize due to long work hours or excessive work load, it is bound to affect their work negatively. Therefore, make sure your gym supports a healthy work environment and doesn’t overwork its trainers.
Ask For Feedback
Asking for your trainers’ feedback makes them feel valued and vested in the success of your gym.
Organize social gatherings or meetings once a week to discuss what works and what doesn’t. Keep an open mind while listening to feedback and encourage the trainers to suggest solutions. Contributing ideas and suggestions is sure to make your trainers feel connected with the business; it can lead to some great ideas for you to work on.
Automate Tasks
Menial but essential tasks such as membership renewals that can be automated reduce the workload and stress level of your staff. With many tasks every day, some small tasks that can be automated save your employees time and allow them to focus on their core projects.
Be Flexible
Which one would you prefer—an exhausted trainer or a super-motivated one?
The answer is obvious but the means to ensuring one is tricky. Organizations around the world have started to adopt flexible work hours as it’s a surefire way to boost productivity. Consider setting schedules and shifts where the trainer comes in for specific clients or classes and leaves once the session is over.
Set Clean Guidelines
When hiring new trainers, be clear while explaining them the terms and conditions of their contracts, what their job description entails and what the environment at your gym is like.
Employees who know exactly what they are getting in to are less likely to quit after some time. Look for trainers who radiate positivity and have a good work history.
Retaining trainers and maintaining a happy workforce are goals worth investing in. When trainers who have formed a rapport with clients quit, it often upsets clients and makes your business suffer in the long run. Follow these tips to reduce your employee turnover rate and promote a healthy and happy workforce.
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